Terms & Conditions
Last updated: 9 July 2026
1. About these Terms
These Terms & Conditions ("Terms") govern your access to and use of the CuraGenex website and any related portals or services made available through it, including the CuraConnect portal (together, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
The Services are operated by CuraGenex, Riyadh, Kingdom of Saudi Arabia. You can contact us at contact@curagenex.com.
2. Use of the website
You agree to use the website lawfully and not to misuse it, including by attempting to gain unauthorised access, interfering with its operation, uploading malicious code, or using it in a way that infringes the rights of others or breaches applicable law.
3. No medical advice
Content on this website is provided for general information about CuraGenex and its services and does not constitute medical, clinical, diagnostic, or professional advice. It should not be relied upon as a substitute for consultation with a qualified healthcare professional. Any clinical or laboratory services are governed by the specific agreements, consent forms, and protocols applicable to those services.
4. Enquiries, submissions, and attachments
When you submit information through our contact or support forms — including any files you attach — you confirm that you are entitled to share that information and that it is accurate. Please do not submit personal data of others without their permission. Our handling of personal data is described in our Privacy Policy.
5. CuraConnect portal and accounts
Access to the CuraConnect portal may require an account. You are responsible for keeping your login credentials confidential and for activity that occurs under your account. You must notify us promptly of any unauthorised use. We may suspend or terminate access where these Terms are breached or where necessary to protect the Services or their users.
6. Services
The website provides information about CuraGenex and its genomic testing and laboratory services, and access to the CuraConnect portal for partners and clients. Specific services, where offered, are provided under separate agreements that set out their scope and any applicable terms.
7. Intellectual property
The website and its content — including text, graphics, logos, the CuraGenex name and marks, and design — are owned by or licensed to CuraGenex and are protected by applicable intellectual property laws. You may not copy, reproduce, or distribute this content without our prior written permission, except as permitted by law.
8. Third-party links
The website may link to third-party sites or services that we do not control. We are not responsible for their content, policies, or practices, and links do not imply endorsement.
9. Disclaimers
The Services are provided on an "as is" and "as available" basis. To the extent permitted by law, we do not warrant that the Services will be uninterrupted, error-free, or free of harmful components, or that content is complete or current.
10. Limitation of liability
To the maximum extent permitted by applicable law, CuraGenex will not be liable for indirect, incidental, or consequential losses arising from your use of, or inability to use, the Services.
11. Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect and process personal data.
12. Changes to these Terms
We may update these Terms from time to time. The "Last updated" date above shows when they were last revised. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
13. Governing law
These Terms are governed by the laws of the Kingdom of Saudi Arabia, and any disputes are subject to the jurisdiction of its competent courts.
14. Contact
Questions about these Terms can be sent to contact@curagenex.com.